Frequently Asked Questions | Pak Herbals
General Questions
Q: What is Pak Herbals all about? A: We’re a legacy-driven wellness brand that blends traditional herbal wisdom with modern compliance and global accessibility. Every product is crafted to support vitality, balance, and long-term health.
Q: Are your products safe and certified? A: Yes. All our formulations are developed under strict quality control, using certified ingredients and GMP-compliant processes. We prioritize transparency and regulatory alignment.
Q: Do you offer products for men’s health and vitality? A: Absolutely. Our male wellness line is designed to support energy, hormonal balance, and overall strength—naturally and effectively.
Shipping & Delivery
Q: Where do you ship? A: We ship across Pakistan, the UAE, and select international locations. For Amazon and Shopify orders, delivery timelines are shown at checkout.
Q: How long does delivery take? A:
- Pakistan: 2–4 business days
- UAE: 3–6 business days
- International: Varies by location (typically 7–10 days)
Q: Can I track my order? A: Yes. Once your order is dispatched, you’ll receive a tracking link via email or SMS.
Orders & Payments
Q: What payment methods do you accept? A: We accept COD (Cash on Delivery), bank transfers, and secure online payments via Visa, Mastercard, and local gateways.
Q: Can I change or cancel my order? A: If your order hasn’t been dispatched yet, you can contact our support team to modify or cancel it.
🔄 Returns & Refunds
Q: What is your return policy? A: We offer a 7-day return window for unopened, unused products. Please ensure the item is in its original packaging.
Q: How do I request a refund? A: Simply email us at [support@pakherbals.com] with your order number and reason for return. Refunds are processed within 5–7 business days after approval.